Regional Administrator

Job content

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Position Summary

We have an exciting opportunity for a Regional Administrator in our Halifax office. You are a great fit if you thrive in a fast-paced environment, are passionate about innovation, foster collaboration, and are committed to service excellence.

Hours of Work: Permanent full-Time, 37.5 hours per week

What You’ll Be Doing

• Provide administrative support to the Clinical Manager and Clinical Network
• Manage and coordinate schedules of internal Service Providers in the region
• Respond to Service Provider payment and paperwork inquiries
• Assist with provider portal and troubleshooting issues
• Work with Clinical Managers to enhance and maintain the Clinical network
• Provide support to the National Administrative Team Lead as needed
  

What We’re Looking For

• Minimum 2 years of experience in a professional office and customer service environment
• Bilingual in French, both written and verbal required
• Post-secondary education and courses in psychology and/or business administration would be an asset
• Exceptional customer service delivery skills
• Strong organizational and time management skills
• Ability to adhere to established policies, processes and guidelines