Account Executive, Ticket Sales and Service

Hamilton Sports Group

View: 146

Update day: 02-11-2023

Location: Hamilton Ontario

Category: Sales


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Job content

| Position Title: | Account Executive, Ticket Sales & Service
| Department: | Ticket Sales & Service
| Immediate Supervisor(s): | Associate Vice President, Business Operations
Forge Football Club is a founding member of the Canadian Premier League (CPL) which began play at Tim Hortons Field in 2019. To ensure the long-term success of the club, Forge FC is looking for a motivated and committed sales representative to join our team.
Account Executive, Ticket Sales & Service is responsible for generating ticket revenue. The role is primarily focused on selling season seat memberships, group ticket packages and flex pack tickets through targeted prospecting, face to face meetings and your own personal network. Season seat retention will also be an area of focus for this role. The ideal candidate will have a minimum of 1-2 years of outbound sales experience.
If you are interested in a career in sports and entertainment, have a willingness to learn and a commitment to excellence, we will provide a foundation of skills that will lead to success within the club and beyond.
The expectation is the candidate will be active and responsible for the following areas:
  • Responsible for selling season memberships, partial plans, group outing ticket packages, suites, and premium hospitality to corporations and the general public
  • Prospect, engage and close group sales through targeted prospecting, meetings and networking channels
  • Develop and implement effective sales techniques by applying sales and service best practices, networking, prospecting, referral gathering, and personal database management
  • Meet or exceed weekly/monthly/quarterly Ticketing team revenue and prospecting goals
  • Work closely with the Ticket Operations Department to ensure accurate fulfillment of all ticket transactions
  • Participate in various Ticketing team and community events as assigned
  • Maintain accurate records in support of ticket sales and service efforts as defined by the organization
  • Positively contribute to the overall culture of the sales team
  • Other Tasks/Duties – Actively participate in all organizational game day experiences; attend all home matches and also assume other job function related duties not specifically defined in this job description as assigned by the candidate’s direct report
Measurements of Success
1. Achieved or surpassed individual and Ticketing Team revenue goals
2. Establish a qualified prospect base through internal provided data, cold-calling, meetings and networking
3. Actively participate in all Ticketing Team meetings and events
Job Specific Skills and Abilities:
  • The successful candidate will have an established personal and professional network of contacts in the Hamilton and Greater Hamilton Area
  • Must be a great communicator
  • Strong organizational and time management skills
  • Can create, develop and nurture relationships
  • Is positive, outgoing and enjoys sales!
  • Ability to multi-task and work under pressure in a fast-paced environment
  • Is self-motivated and gets out of bed every day excited about coming to work and driving revenue
Education and Experience:
  • Minimum 1-2 years applied sales experience
  • Post-secondary degree/diploma in marketing, business, sports administration or other related disciplines an asset
  • Proficient in Microsoft Suite including PowerPoint, Word and Excel
  • Will be required to work all home matches, as well as weekends and evenings when necessary
  • Will be required to have access to a vehicle at all times
Interested applicants should submit their cover letters and resumes to .Only successful candidates will be contacted for an interview.
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Deadline: 17-12-2023

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